Why the Samsung washing machine does not turn on: finding the problem and solving it
A household appliance that has firmly taken its place in the house of a modern person is a washing machine.
Among a wide range of manufacturers, Samsung appliances are especially popular, which are distinguished by high quality, functionality, and durability.
Despite the numerous positive characteristics, the consumer may face such a situation when the Samsung washing machine does not turn on.
A detailed study of the question of why the washing machine does not respond to starting and what to do in this case will help to quickly solve the problem that has arisen.
Content
Possible causes of malfunction
The malfunction of the Samsung washing machine can be triggered by numerous reasons.
Also consider a number of factors that can also affect the performance of a household appliance:
- lack of water,
- incorrect connection,
- breakdown of the system components of the washing machine.
Before turning to professional masters for help, you should independently carry out a detailed diagnosis. By following a certain sequence of actions, it is possible to quickly fix the problem.
What should you check first?
In a situation where the Samsung washing machine does not turn on, diagnostics should start with the following key points.
Availability of power supply
First of all, they check the connection of the washing machine to the power supply. If the device connected to the network does not work, then it is worth checking if the fuse on the electricity meter has blown out.
Perhaps the power supply was knocked out due to a burned out light bulb, then after turning on the toggle switch, the electricity supply will resume and the washing machine will work.
If, after re-plugging the washing machine into the outlet, the safety machine knocks out again, then the problem requires a more serious approach to the solution and you cannot do without the help of a qualified master.
Socket performance
Check for the presence of electricity in the outlet to which the washing machine is connected. For this, any other household appliance is plugged into the socket. If it works, then the reason should be looked for in the washing machine, if not, then other outlets in the house are tested.
The extension cord is carefully examined... The plug must be intact, not melted, the wire must not be pinched.
Hatch closing tightness
The thing is that a special device for locking the hatch is built into the Samsung washing machine. If the hatch is not closed tightly (clothes or other foreign object has got into the gap between the doors and the body), then the lock is triggered and the washing machine does not turn on.
Possible power surges
There was a sharp power surge, protection was triggeredcausing the washing machine to stop working.
If, after 10 minutes, the device does not work, then a sharp voltage surge could cause damage to the wiring or the electronic control board. Such malfunctions require the qualified assistance of a master.
Water connection quality
There were cases when the tap for water supply was closed for a while and they simply forgot to open it.
Also a Samsung washing machine does not turn on if there is a very weak water pressure in the tap... The pump does not have enough power to supply the required amount of water for washing, and the appliance turns off.
If, as a result of the initial diagnostics, the Samsung washing machine did not turn on, you will have to stock up on the necessary tools, patience, knowledge and proceed to the next stage - disassembling the household appliance and repairing the failed element.
Basic problems and how to fix them
The external inspection of the washing machine is over, but the problem has not been identified. It's time to start disassembling a household appliance.
In order for the work to proceed quickly and efficiently, it is necessary to take care of the availability of all the necessary tools in advance:
- a set of keys and screwdrivers of different sizes,
- pliers,
- as well as a multimeter (a special device for measuring current and resistance).
Having prepared for work, you can begin a step-by-step analysis, diagnosis, and, if necessary, replacement of damaged elements of the Samsung washing machine.
Cord and plug
First of all, they check the integrity of the cable at the bend points and the place of connection with the plug.
For this the multimeter is set to the "buzzer" mode, the probes are applied to the wires from both sides... The characteristic squeak of the device indicates the health of the element.
When looking around the plug, special attention must be paid to ensure that the plastic case is intact, without cracks or traces of melting. The metal pins in the plug must not move.
If violations are found, the plug or cable must be replaced.
Hatch door
A prerequisite for starting a Samsung washing machine is a tightly closed hatch door (a characteristic click should sound when closing). If the door does not close tightly, but outwardly there is no mechanical damage, a multimeter will help to check the lock for operability.
Similar actions are carried out with the hatch door closed. If the resistance indicator has changed - the lock is working, if the indicator is still 0, then the locking element will have to be dismantled and a new one installed.
The work is carried out according to the following algorithm:
- Using a screwdriver and pliers, dismantle the cuff clamp.
- Having unscrewed the fixing bolts from the case, the old lock is removed.
- Disconnect the connectors of the old element.
- Connect the connectors to the new lock.
- Fix the new part with bolts to the body.
- Install the cuff and fix it with a clamp.
If the lock is jammed when the door is closed, it is necessary to remove the top panel and by pressing the latch open the hatch door.
Power button
Most often, wear or oxidation of contacts leads to failure of the power button... In order to check the functionality of the button, it is called with a multimeter in the on and off position (the washing machine is disconnected from the mains).
Algorithm of actions:
- unscrewing the fixing bolts, remove the front panel;
- if the cause of the malfunction is the oxidation of the contacts, they are simply cleaned, otherwise the old button is replaced with a new one;
- check the performance of the new element with a tester.
Before buying a new button, it is very important to check that the item number and series match the type and model of the washing machine.
Noise filter
Line noise filter (abbreviated as FPS) - electrical circuit element washing machine, which protects equipment from electromagnetic radiation arising from the operation of other household appliances located nearby.
A faulty FPS blocks the operation of the washing machine. In the Samsung washing machine, the FPS is located under the top cover. It looks like a small barrel with five pins. Three outputs to the input (phase, zero, ground) and two to the output (phase and zero).
The filter is tested after the element has been removed from the washer cover. The FPS is called with a multimeter (the tester is set in the "voltage" mode). Lack of voltage at the outputs signals a breakdown of the element.
It is not difficult to replace the surge protector, following a certain algorithm of actions:
- Dismantle the upper housing cover.
- The old device is disconnected from the power supply (unscrew the bolts, disconnect the connectors).
- Connect a new element and test it with a multimeter.
The new filter must exactly match the brand of the previously installed part.
Control module
If in the process of diagnostics all the elements of the electronic circuit turned out to be in good order, then the reason why the Samsung washing machine does not turn on, most likely, lies in the faulty control module.
Repair or replacement of a module requires a highly qualified master, therefore, without certain skills and knowledge in solving this problem, you should not start.
Calling a Samsung repairman: where to find, how not to get caught by scammers?
In a situation where self-diagnosis and repair of the Samsung washing machine did not lead to the desired result, one thing remains - to call a professional master.
How to do it correctly so as not to face scammers is worth knowing in advance.
TOP 5 most popular and effective ways to find a repairman washing machines:
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The first leading place in the rating is occupied by the online service for the selection of repair specialists. There is a sufficient number of services, registration on which will help you quickly choose a master and apply for repairs.The advantages of this method: availability anywhere in the country, round-the-clock access to the necessary information, a large selection of specialists of various levels.
The disadvantages include not always truthful reviews, which can affect the final choice.
- The second item in the ranking goes to newspaper ads. This is a fairly popular and familiar search for a master.Calling by phone allows you to immediately discuss the details of interest, the cost of work, as well as make a preliminary portrait of the person who may come to the call. One of the disadvantages of this method is the amount of time spent on calling.
- The third place of honor in the rating is occupied by the so-called "word of mouth". It would seem that what could be more reliable - the recommendations of a familiar person. But you should never forget that the opinion of the previous client is formed not only by the results of the work of the master. A person can form a response based on personal feelings. So, for example, being in a not very good mood, few people pay attention to the positive qualities of the master, paying attention only to his shortcomings and shortcomings.
- The fourth place is occupied by service centers. The advantage of such organizations is that both the master and the client are always legally protected (a service agreement is drawn up). It is this official document that will become the basis for legal proceedings in the event of an unsuccessful repair of the washing machine.
- Closes the rating of the most popular ways to search for a master - post ads. Of course, this method is not relevant for large cities, but for small towns and villages, announcements on the bus stop post will help you find a good local professional who repairs washing machines.
In order not to face scammers, when choosing a master, you should pay attention to the following:
- the master, without studying the problem, immediately names the final diagnosis and the amount of future repairs;
- the so-called "specialist" requires an advance payment (even partial) for the work that has not yet been completed.
The above signs indicate that it is most likely a master fraudster whose services should be abandoned.
The final cost of repairing a washing machine depends on many factors:
- the price of components,
- urgency of order fulfillment,
- the complexity of the work.
Find out more about repairing Samsung washing machines - in this section.
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Conclusion
The Samsung washing machine did not turn on - this is not a reason for panic. Careful step-by-step diagnostics of all elements of the device will help to independently solve the problem.
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