Why does Samsung washing machine give error code de and how to deal with it?

During the operation of the washing machine, various malfunctions may occur, which the unit notifies by the appearance of the corresponding code on the display.

Even with a reliable product like Samsung, malfunctions can occur. One of the fairly common situations is the DE error.

What does the error code de of the Samsung washing machine mean and how to fix the problem, we will tell in the article.

What does it mean?

Most Samsung washing machines are equipped with a display that shows information about the washing process.... In case of failures, the error coding appears in the window in the form of a combination of letters and numbers. This allows you to specify what kind of violation occurred. In this case, “DE”.

Decoding

In Samsung devices, the error code, depending on the year of manufacture and model, may be "DE" or "Door", as well as the following combinations of numbers and letters: ED, DE1, DE2, DC, DC1, DC2.

The complete decryption looks like this: "Door Error", which indicates malfunctions that are directly related to the door.

If the model does not have a display, then the error can be judged by the combination of lit and blinking lights. It looks like this:

• the lamps near the wash mode indicators are all blinking;
• temperature indicators are on.

This information indicates a problem with the door. There can be three of them:

• opening;
• closing;
• blocking.

Reasons for the appearance

There are several reasons for the error related to the door. Some of them can even be eliminated on your own, but to fix serious ones, you will need to call the wizard.

Reasons for the appearance errors:

1. Violation of operating rules during the wash cycle.
2. Equipment breakdown.

Violation of exploitation

In the first case, the failure of work is associated with a loose closing of the door. This can happen due to carelessness and when a foreign object prevents the door from closing. It is possible to cope with the problem on your own.

Equipment breakdown

In this case, you will need the help of a specialist. If the washing machine is new and is still under warranty service, you should not carry out repairs yourself, even if you have knowledge and skills.

Possible malfunctions of the machine:

1. It is physically impossible to close the door.If foreign objects do not interfere, then the hinges are likely to be skewed. Repair or complete replacement of the unit will be required.
2. When the door is closed tightly, a characteristic click is not heard. This situation can occur if the locking device itself breaks down. The master will repair or change the lock.
3. The error does not always appear, but from time to time. This may indicate a violation of the integrity of the wiring, damage to the loop or control board. Repair or complete replacement will be required.
4. The door does not open after the end of the wash. This situation may arise when the hatch blocking unit breaks down.
5. An error notification appears at the very beginning of work after closing and locking the door. This may be a violation of the integrity and quality of the connection of the wires that go from the door to the hatch blocking device. If the contact has departed, then after its restoration, the launch will be successful. It may be necessary to replace the locking device or electronic controller.

How to fix it yourself?

Since an error on the display can indicate a variety of malfunctions, all options should be considered. Sometimes the issue can be resolved without the arrival of the master.

There may also be a problem with the cuff preventing the door from closing.if, after previous repair work on the door:

• it is installed incorrectly;
• not an original part installed.

After re-repairing and installing the original cuff correctly, the problem should go away. In cases where the interference is a foreign object, you just need to remove it.

Another option is to try to restart the device... For this:

1. Switch off the washing machine.
2. Open and close the door again.
3. After 10-15 minutes, turn on the washing machine. A characteristic click should sound.
4. Retry launch. If the failure was software, then the restart will be successful.

Overloading the machine can lead to an error when there are a lot of things and they are tightly packed. It would be better to postpone some of the things, and repeat the launch.

Master's challenge: how not to be mistaken?

Repair work to restore the functionality of household appliances should be trusted by specialists... The master can diagnose and repair the damaged unit. In some cases, it may be necessary to replace a damaged piece of equipment.

The called specialist diagnoses the equipment, repairs and replaces parts or assemblies that have become unusable.

In other cases, you must contact the company that is engaged in the repair washing machines. Information about such services can be found on the Internet by adding the name of your city to search. Arrived on an official call, the foreman will make an estimate and write out a receipt indicating the amount of work performed.

Some companies specializing in the repair of household appliances carry out diagnostics and call a specialist free of charge if the master performs the entire range of further repair work.

Approximate price for work performed (the cost differs by regions and companies supplying repair services):

• repairs that do not require replacement of components can cost from 500 rubles;
• repair of the locking device - from 2,500 rubles;
• replacement of wiring / loop - from 1,500 rubles;
• replacement of the display module - 7,000 rubles, its repair - from 3,000 rubles;
• repair of loops - from 1,500 rubles;
• replacement of the lock - from 1,000 rubles, etc.

Diagnostics when the client refuses to further repairs is a paid service.

Calling foremen on random announcements does not guarantee that the specialist has the appropriate qualifications and is able to carry out high-quality repair work. An individual will not give a guarantee of the quality of the work performed, and is not responsible for the final result.

Prevention of malfunction

It is much easier to prevent the problem than to face a serious breakdown of such necessary household appliances. To avoid problems it is recommended to adhere to the following recommendations of specialists:

1. Do not put too many things in the drum, overloading the machine and making it difficult to close the door. This creates an additional load on the washing machine door and other elements of the appliance.
2. Protect the machine from intense mechanical stress.
3. Installing a voltage surge protection system will prevent various breakdowns, especially related to electronics.
4. Do not place heavy objects on top of the machine, as this can lead to a violation of the rigidity of the fasteners, and lead to sagging of the hatch door hinges.

Recommendations

Additional tips from experts to help solve problems:

1. You should not try to fix a serious problem with the door without having the skills and experience in such work. Only a specialist can carry out competent diagnostics and carry out high-quality repair and commissioning work.
2. Preventive cleaning of the washing machine from scale is a useful thing.
3. The inside of the drum and the rubber door seal must be kept clean.

Despite the reliability of Samsung household appliances, careless attitude to the device and non-compliance with the rules of use, increases the risk of breakdowns.

You can learn more about error codes for Samsung washing machines. here.

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Conclusion

The appearance of the DE error makes it impossible to wash, and must be eliminated. If it was not possible to solve the issue on your own, a qualified specialist will handle the repair.